Contact Us
Have questions, feedback, or need support? We're here to help! Reach out to us through any of the methods below, and we'll get back to you as soon as possible.
Email Support
Send us an email for general inquiries, bug reports, or feature requests.
[email protected]Send Us a Message
Fill out the form below and we'll get back to you within 24-48 hours.
Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours. For urgent issues, please mention "URGENT" in your subject line.
What information should I include in a bug report?
Please include: (1) A detailed description of the issue, (2) Steps to reproduce the bug, (3) Your server ID (if applicable), (4) Screenshots or error messages, and (5) When the issue started occurring.
Do you offer custom development or enterprise solutions?
Currently, Custos is a free, standard bot for all servers. For custom development inquiries, please contact us at [email protected] with details about your requirements.
How can I contribute to Custos development?
We welcome feedback, feature suggestions, and bug reports from the community. Please use the contact form above or email us directly.
Is there a support Discord server?
Yes! You can join our support community by clicking the "Join Support Server" link above. Our community is active and ready to help with questions.