Privacy Policy
Last Updated: February 3, 2026
This Privacy Policy describes how Custos ("we", "our", or "the bot") collects, uses, and protects information when you use our Discord moderation bot.
1. Information We Collect
1.1 Discord Data
When you add Custos to your Discord server, we may collect and process the following information:
- Server Information: Server ID, server name, and server settings
- User Information: User IDs, usernames, and roles (only for moderation purposes)
- Message Data: Limited message content for moderation actions (warnings, deleted messages)
- Moderation Logs: Records of moderation actions taken (warns, mutes, kicks, bans)
1.2 Usage Data
We collect data about how the bot is used, including:
- Commands executed
- Feature usage statistics
- Error logs for debugging purposes
1.3 Advertising Data
Our website uses Google AdSense to display advertisements. Google may collect information about your visit to our website, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Cookies and similar tracking technologies
Third-Party Advertising: We use Google AdSense for advertising. Google uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising by visiting Google's Ads Settings or by visiting aboutads.info.
2. How We Use Your Information
We use the collected information for the following purposes:
- Bot Functionality: To provide moderation services and execute commands
- Moderation Records: To maintain logs of moderation actions for server administrators
- Service Improvement: To analyze usage patterns and improve bot features
- Support: To provide technical support and troubleshoot issues
- Compliance: To comply with legal obligations and enforce our Terms of Service
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data:
- Data is stored securely on protected servers
- Access to data is restricted to authorized personnel only
- We use encryption for data transmission
- Regular security audits and updates
4. Data Retention
All moderation records are automatically deleted on a rolling schedule to keep your data minimal:
- Warnings: Automatically deleted after 21 days
- Mute Records: Automatically deleted after 30 days
- Ban & Kick Records: Automatically deleted after 60 days
- Server Settings: Retained while the bot is in your server; permanently deleted immediately when the bot is removed from your server
- All Server Data: Completely and permanently wiped from our database the moment the bot is kicked or removed from your server
5. Data Sharing
We do not sell your personal information. We may share data in the following circumstances:
- With Discord: As required by Discord's API and Terms of Service
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted third parties who assist in operating our service (e.g., hosting providers)
- Advertising Partners: Google AdSense may collect data as described in their privacy policy
6. Your Rights
You have the following rights regarding your data:
- Access: Request access to your data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Correction: Request correction of inaccurate data
- Opt-Out: Opt out of personalized advertising through Google's settings
To exercise these rights, please contact your server administrator or reach out to us through Discord.
7. Third-Party Services
7.1 Discord
This bot operates on Discord's platform and is subject to Discord's Privacy Policy and Terms of Service.
7.2 Google AdSense
Our website uses Google AdSense. For more information about how Google uses data, please review Google's Privacy Policy.
8. Cookies and Tracking
Our website uses cookies and similar technologies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand how visitors use our site
- Advertising Cookies: Used by Google AdSense to serve relevant ads
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
9. Children's Privacy
Custos is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us through:
- Discord: Join our support server (link on main page)
Data Protection Notice: By using Custos, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.