Contact Us
Have questions, feedback, or need support? We're here to help! Reach out to us through any of the methods below, and we'll get back to you as soon as possible.
Email Support
Send us an email for general inquiries, bug reports, or feature requests.
Contact via Discord →Get Support
The fastest way to get help is to join our Discord support server. Our team and community are active and ready to assist you.
Frequently Asked Questions
How quickly will I receive a response?
Join our Discord support server for the fastest response. We're usually active and respond within a few hours.
What information should I include in a bug report?
Please include: (1) A detailed description of the issue, (2) Steps to reproduce the bug, (3) Your server ID (if applicable), (4) Screenshots or error messages, and (5) When the issue started occurring.
Do you offer custom development or enterprise solutions?
Currently, MonGuard is a free, standard bot for all servers. Join our Discord server and reach out to us directly for any custom inquiries.
How can I contribute to Custos development?
We welcome feedback, feature suggestions, and bug reports from the community. Join our Discord server and share your ideas!
Is there a support Discord server?
Yes! Click the "Join our Discord Server" button above to join. Our community is active and ready to help with any questions.